Job Description
Job Description
CASUAL FOOD & RETAIL SUPERVISOR
Location: Vessels Cape May, NJ,
Hourly Rate: $20.00
Apply Directly at https://www.drba.net/jobs
Opening Date: February 23, 2023 Closing Date: Until Filled
I. POSITION SUMMARY
The Food & Retail Supervisor is responsible for performing a wide variety of foodservice and retail functions required in the daily operation of food service, bar and retail/gift shop operations. The work consists of supervising food service, bar and gift shop staff, requisitioning and stocking food, beverage and retail items/supplies, and, maintaining displays of food, beverage and retail items. All employees in this position are responsible for the cleanliness of the food court, bars, gift shop and storage areas, and must wear the designated uniform. Employees must be familiar with, and ensure compliance with FDA health and safety regulations. This casual position is part-time with no guaranteed minimum number of hours, nor are there any guaranteed assignments.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Displays and promotes merchandise by stocking shelves, counters and racks; maintains food court, bars, gift shop and storage areas in a clean, neat and attractive condition
Requisitions and receives merchandise from warehouse, as needed to maintain established par stock levels
Record information in Daily Log as required by Manager
Ensure accurate recording and logging of food temperatures of commissary deliveries from Terminal Kitchens and correct storing and rotation of this product per FDA guidelines
Operates, and/or supervises staff in the operation of, a point-of-sale (POS) cash register, ensuring the accurate processing of all sales transactions, including collecting cash and/or credit card payments, and, making change on cash sales, as needed, along with processing refunds and/or discounts
Provides training for staff in the areas of food and beverage service, retail marketing, customer service, POS system operation, money handling procedures and DRBA/CMLF policies and procedures
Assist customers by providing information and answering questions
Maintain accurate inventory records, as required; assist with taking physical inventory, as assigned
Responsible for following established safety practices while performing duties to protect self, co-workers, and the public from injury and/or illness, while properly and safely using, and caring for, DRBA equipment and facilities
Performs other related duties, as assigned, by the Managers
Provides the highest level of customer service and professionalism to all internal and external customers
III. REQUIRED KNOWLEDGE, SKILLS AND ABILITIES
General knowledge of food handling, beverage service, and, retail/gift shop procedures and merchandise
Proficient in operation of cash register/POS system
Knowledge of safe work practices; knowledge of shipboard hazards, when working aboard vessels
Ability to keep records and maintain inventory and supplies at established par levels
Ability to effectively communicate with guests, co-workers and supervisors
Occasional lifting and/or carrying of up to 50 pounds (the assistance of another person and/or a mechanical device is recommended for anything over 50 pounds)
Occasional stooping, crouching, bending, kneeling, twisting and/or full limb extension; up to 100% of working day will be spent standing and/or walking
Occasional use of cleaning chemicals (see MSDS sheets)
May require working in temperature conditions exceeding 90°ree;F, and , working over or near high temperature equipment (up to 450°ree;F); occasional exposure to below-freezing temperatures (walk-in freezer)
Ability to establish and maintain effective working relationships
Ability to provide superior customer service to everyone by responding in a courteous and efficient manner
IV. TYPICAL WORK ENVIRONMENTS
Commercial Foodservice Operation / Kitchen Facilities/ Cooking Stations / Bars / Gift Shop (Retail Point-of-Sale) in terminal or aboard vessel
V. LICENSES, REGISTRATIONS AND/OR CERTIFICATES
ServSafe Certification is required within 45 days of starting
VI. REQUIRED EDUCATION AND EXPERIENCE
Must be at least 21 years old
High school diploma or equivalent or equivalent related experience
Previous experience in foodservice and/ or other retail supervision of three years or more is preferred, but not required
VII. ADDITIONAL REQUIREMENTS
Applicants will be subject to a background check and pre-employment drug testing
Subject to pre-employment drug testing
Delaware River and Bay Authority requires all employees to have direct deposit with a financial institution or enroll in the payroll card program to receive their bi-weekly pay
Required to comply with established dress and jewelry code while on duty
Must be available to work irregular hours, and, adapt to variable workloads and tempos
If you are interested in applying for this position please complete the on-line application at www.drba.net.
In addition, you also have the option of attaching a resume to the completed application.
Equal Opportunity Employer
Company Description
The Delaware River and Bay Authority, a bi-state government agency created by Compact in 1962 operates the Delaware Memorial Bridge—the world’s second longest twin span suspension bridge, the Cape May-Lewes Ferry System, and the Delaware City – Salem Ferry Crossing on the Delaware River, as well as five regional aviation facilities, including the Wilmington-Philadelphia Regional Airport located in New Castle, DE. Since its inception, the DRBA has successfully carried out its primary mission of providing vital transportation links between the states of Delaware and New Jersey.
Company Description
The Delaware River and Bay Authority, a bi-state government agency created by Compact in 1962 operates the Delaware Memorial Bridge—the world’s second longest twin span suspension bridge, the Cape May-Lewes Ferry System, and the Delaware City – Salem Ferry Crossing on the Delaware River, as well as five regional aviation facilities, including the Wilmington-Philadelphia Regional Airport located in New Castle, DE. Since its inception, the DRBA has successfully carried out its primary mission of providing vital transportation links between the states of Delaware and New Jersey.
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