Job Summary: Customer Service Representatives at Sam’s Club ensure that customers have a pleasant shopping experience. They handle inquiries, assist with returns, exchanges, and are knowledgeable about store policies and products.
Responsibilities: – Provide information to customers on products and services. – Handle returns, exchanges, and complaints efficiently. – Manage customer transactions and maintain accurate records. – Assist in membership sales and renewal processes. – Ensure customer satisfaction and provide professional customer support.
Qualifications: – Strong communication and interpersonal skills. – Experience in customer service or retail preferred. – Knowledge of store products and policies. – High school diploma or equivalent. – Ability to handle stressful situations professionally.
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