Job Description
Do you love helping people every single day? Are you passionate about providing outstanding and high-quality service to patients and their family members?
If you thrive in a dynamic environment, excel at multi-tasking and are ready to seek the exciting and important responsibilities of a Patient Access Representative, please consider this great opportunity and apply!
As a Patient Access Representative, you are the face of Cedars-Sinai and can make a difference for our patients. You will be responsible for registering patients presenting to the medical center for treatment. Your priority is to deliver high quality and effective service to our patients and their family members.
What will you be doing in this role?
The Patient Access Rep I performs all admissions activities for pre-admit and face-to-face registration of patients presenting to the Main Admissions and/or outpatient areas for treatment. Facilitates patient access to Cedars Sinai Medical Center and secures all demographic and financial patient registration information. This will include the following: Registration, Preregistration, insurance verification, Third Party Liability (TPL) screening, Medi-Cal / Medicare eligibility verification, Workers Compensation eligibility, and securing cash deposits (co-pays, deductibles, cash packages). Able to explain information and answer questions. Demonstrates competency skills including the ability to perform job duties and interact with customers with sensitivity and attention to the patient population(s) served.
Qualifications
Education:
- High School or GED required
- 2 years college preferred
Experience:
- A minimum of 1 year of customer service experience required, preferably in a healthcare setting
- 2 years of experience in healthcare, insurance or related experience preferred
- Previous work experience in an inpatient or outpatient admissions setting or physician’s office preferred
- Knowledge and/or experience in patient accounting or with an insurance payor preferred
- Understanding of medical terminology preferred
- PC literacy: Basic core computer skills and navigation skills required
- Bi-lingual preferred/helpful
About Us
Cedars-Sinai is a leader in providing high-quality healthcare encompassing primary care, specialized medicine and research. Since 1902, Cedars-Sinai has evolved to meet the needs of one of the most diverse regions in the nation, setting standards in quality and innovative patient care, research, teaching and community service. Today, Cedars- Sinai is known for its national leadership in transforming healthcare for the benefit of patients. Cedars-Sinai impacts the future of healthcare by developing new approaches to treatment and educating tomorrow’s health professionals. Additionally, Cedars-Sinai demonstrates a commitment to the community through programs that improve the health of its most vulnerable residents.
About the Team
Cedars-Sinai is one of the largest nonprofit academic medical centers in the U.S., with 886 licensed beds, 2,100 physicians, 2,800 nurses and thousands of other healthcare professionals and staff. Choose this if you want to work in a fast-paced environment that offers the highest level of care to people in the Los Angeles that need our care the most.
Req ID : 3180Working Title : Patient Access Rep I – MGB Registration & Ops – 8-Hour Day Shift – Part-TimeDepartment : CSRC MGB Reg and OpsBusiness Entity : Cedars-Sinai Medical CenterJob Category : AdministrativeJob Specialty : Admissions/RegistrationOvertime Status : NONEXEMPTPrimary Shift : DayShift Duration : 8 hourBase Pay : $21.00 – $30.93…