Customer Service Representative

Job Description

Job Title: Customer Service Rep

Location: Dallas, Texas

Hours: Monday – Friday, 7:00 AM – 4:00 PM

Job Description:

We are seeking a reliable and detail-oriented Customer Service Rep to join our team. The successful candidate will be responsible for performing a variety of administrative tasks to support our operations and ensure smooth daily functioning. This role requires a strong commitment to punctuality, exceptional organizational skills, and a positive attitude.

Key Responsibilities:

• Answering and directing phone calls in a professional manner
• Filing documents and maintaining organized filing systems
• Making copies and scanning documents as needed
• Managing and responding to incoming emails promptly
• Creating and processing orders with accuracy
• Assisting with various administrative tasks as required

Qualifications:

• Proven experience as an Administrative Assistant or similar role
• Excellent time management skills with the ability to prioritize tasks
• Strong attention to detail and accuracy
• Proficient in Microsoft Office Suite (Word, Excel, Outlook)
• Good communication skills and a positive attitude
• Ability to adhere to a consistent schedule and be punctual daily

We look forward to finding a candidate who is eager to contribute to our team and grow with us.

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. To the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.